Prevention & Management of Violence & Aggression (PMVA)

PMVA is the full day course that equips the care staff with skills and knowledge to recognize behaviour that challenges and to identify use the de-escalation techniques to manage behaviour that challenges in an effective and safe manner.  The training includes the practical of breakaway techniques that are very essential for staff to practice keeping themselves safe from aggressive behaviour of service users yet keeping the service users safe.  The course will boost the confidence of care staff to deal with incidents of behaviour that challenges.

The course will include:

· Definition of challenging behaviour

· Triggers of challenging behaviour

· De-escalation techniques

· Non-confrontational posture

· What to say and what not to say

· What to do and what not to do

· Documentation

· Practical of Breakaway techniques